Sara’s Safe Haven Pet Care LLC

Last Updated: December 2025

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1. Our Commitment to Accessibility

We strive to provide a website and user experience that is accessible and usable for all people, regardless of ability or technology. Our goal is to comply with:

• Americans with Disabilities Act (ADA) Title III

• Section 508 of the Rehabilitation Act

• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA

• Industry best practices for inclusive web design

Accessibility is an ongoing commitment, and we continuously work to improve both the functionality and the content on our platforms.

 

2. Digital Accessibility Efforts

We take the following steps to support accessibility on our website and third-party booking systems:

A. Website Structure & Navigation

• Clear, consistent navigation menus

• Logical heading hierarchy (H1, H2, H3)

• Descriptive page titles

• Keyboard-friendly layouts

B. Text & Display

• Readable fonts and color contrast

• Text resizing supported without loss of functionality

• Avoidance of flashing or rapidly moving elements

C. Images & Media

• Alternative text descriptions (alt-text) for images

• Captions or transcripts for videos where applicable

• Non-essential visuals do not impede the experience

D. Forms & Booking Processes

Our booking systems (Revelation Pets, Rover, Wag) are designed to be accessible and include:

• Labels and instructions for all input fields

• Error identification and suggestions

• Keyboard and screen-reader compatibility

• Simple, step-by-step flow for submitting information

E. Compatibility with Assistive Technologies

Our website aims to support:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)

• Speech-to-text software

• Alternative input devices

• Browser accessibility features

• Magnification tools

 

3. Physical Accessibility for Home Boarding

While Sara’s Safe Haven Pet Care LLC operates out of a private residence, we strive to make accommodations to ensure accessibility where reasonably possible.

Accessibility considerations include:

• Clear pathways for drop-off and pick-up

• Communication support for individuals with mobility or communication limitations

• Flexible handoff procedures for clients who may require alternate arrangements

• Clear written guidelines for boarding to assist guests with cognitive or hearing differences

If you need a modification or an accommodation for a visit, we encourage you to contact us in advance so we can do our best to meet your needs.

 

4. Ongoing Improvements

We view accessibility as an evolving practice and regularly review:

• Website pages and online forms

• Booking platforms and integrations

• User feedback from individuals with disabilities

• Changes in accessibility laws and guidelines

As new tools and standards emerge, we update our digital content to maintain inclusivity.

 

5. Third-Party Tools and Platforms

Our business uses external platforms, including:

• Revelation Pets (primary booking system)

• Rover and Wag (optional third-party listing services)

• Wix (website hosting and design)

Although we do not control these platforms, we expect our partners to maintain accessibility standards and encourage users to review their individual accessibility statements.

If you experience any accessibility issues specifically related to these services, please notify us immediately so we can assist and escalate the issue when appropriate.

 

6. Accessibility Accommodations & Alternative Communication

If you cannot access content on our website or need help completing a booking, we provide multiple accessible alternatives:

You may contact us via:

• Email: sarassafehavenpetcarellc@gmail.com

• Phone or text: (Provide number if you'd like it included)

• Facebook page messaging

• Direct booking assistance via email or phone

We can assist by:

• Manually completing your booking

• Providing documents in alternative formats (large print, plain text, PDF)

• Sending information verbally or via email

• Adjusting communication methods to meet your accessibility needs

 

7. Reporting Accessibility Issues

If you encounter any accessibility barriers on our website, booking platforms, or communication channels, we want to hear from you.

Please contact us with:

• A description of the problem

• The page or feature where it occurred

• Your preferred communication method

We will review the issue promptly and provide a timely response.

📧 Email: sarassafehavenpetcarellc@gmail.com
🌐 Website: www.sarassafehavenpetcare.com

Your feedback helps us improve and provide an inclusive experience for every customer.

 

8. Policy Updates

We may update this Accessibility Statement periodically to reflect changes in our accessibility efforts, business practices, or legal requirements. Updated versions will include a modified “Last Updated” date at the top of this statement.

 

Thank You for Visiting Sara’s Safe Haven Pet Care LLC

We are committed to making our services accessible for all pet parents across Central Texas. Your pets are family, and every family deserves a welcoming, barrier-free experience.